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Hair Now Returns Policy

Though we strive to give you a great customer experience each time you shop with us, if at all you are not 100% satisfied with your purchase, you can return your Order for a full refund of paid price. We mean what we say! All you need to do is give us a call on 9999003675 between 10 Am To & 7 PM (Tuesday Week off) or drop an email at contact@Hairnow.in within a period of 10 days, from the date of order. However, you must understand that we can't bear a loss either; so return of products will be accepted only if the products are returned in a saleable condition with the tags intact and in their original packaging, in an unwashed and undamaged condition.

o  Please note that hair now.  Returns Policy" does not apply to    Liquid adhesive,Hair Systems, Beauty products.

o  Refund/ replacement for goods/merchandise is subject to          inspection and checking by Hair Now team.

o  Cut or style hair system will not be acceptable in our refund    policy.

o  Please note that the Delivery  convenience charge and the        shipping charge would not be included in the refund value of      your order as these are non-refundable charges. 

 

How long will the return process take?

o  Once your return request has been placed with Customer            Service, it usually takes about 7 days to initiate refund        subject to product inspection. the delivery time would            depend on your chosen courier by you. Once the item is            received in our warehouse, it undergoes a Product Inspection      which takes about 2 days.    Typically the refunds are            initiated within 2 days after product inspection. The receipt    of the payment would depend on the mode of payment chosen by      you.

How will I receive my Refund?

o   If the payment was made by Credit Card or Net-Banking, we can     either issue Hair Now Credits or reverse credit to the Credit     Card or credit your Net-Banking account. Hair Now Credits can     be utilized on a future purchase on the website.

o   If Hair Now Credits were used to make a purchase, refund will     only be issued as Hair Now credits. This can be utilized on a     future purchase on the website